Returns / Customer Service

Here, we share our expertise, advice and vision of skincare.

Our delivery conditions

We are committed to providing you with a fast and simple delivery experience.

  • Free delivery: Enjoy free delivery on all orders over CHF 60.
  • Delivery time : We pride ourselves on processing your orders quickly. Your order will be shipped and delivered within 1 to 2 business days, so you can enjoy your products as soon as possible.

Our return policy

We know how important it is for you to be happy with your purchases. However, due to the perishable nature of our products, we unfortunately cannot accept returns. We encourage you to carefully review the details of each product before finalizing your order to ensure your selection is exactly what you're looking for.

If you have any questions or concerns about a product, our customer service team is available to assist you and provide any necessary help.